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Many people are well versed with these UPI apps which allow you to pay money by multiple methods - by scanning QR codes, to a mobile number or entering the bank account details, to a UPI ID or through a payment request received on the app.
While the payments through the UPI are secure and the user remains in control of the transaction. However, you may sometimes send money to the wrong person using the UPI apps. While this may lead to a financial loss, is there any way to recover the amount?
If you think the money is gone, then you are a bit wrong. According to the Reserve Bank of India's rule, timely action and the right steps can help you get back the amount. According to the rules, if you have transferred money to the wrong person, you should first file a complaint with a payment system like Google Pay, PhonePe or Paytm by contacting their customer care service and request for a refund.
If the payment system fails to resolve your problem, you should then reach out to the RBI's ombudsman for digital transactions. A complaint can be filed with the Ombudsman in many cases including failure to credit funds to the receiver's account or failure to refund the amount within a specified time. In this way, you can get your money back.
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